SMART CUSTOMER COMMUNICATION PLATFORM

Turn prospects into customers, drive sales, and improve retention with a rich toolbox combining modern live chat, in-app messenger, auto messages, ticketing, and email automation.

Connect with customers on any channel

The Global chat platform is where the action is. Customer interactions across phone, chat, email, social media, and any other channel you can imagine, all come together in one place.

App

A continuous, familiar messaging experience

Categorize conversations into topic-based message channels (E.g., refunds, feedback) for setting expectations or for routing to the right groups.

    Testimonials
  • Message Channels
  • Unlimited Contacts
  • Priority Inbox/li>
  • Custom Views

Engage when it matters the most and automate your lead capture.

Learn the what, where, and how of your website visitors by recording events (E.g. page visited, report downloaded, FAQ read), and user properties (geography, etc.).

  • Events and User Properties
  • People Segmentation
  • Triggered Messaging
  • In-app Campaigns
App

Here you'll find handy documentation about our APIs and SDKs. Choose below.

Learn from the our customers

See what our customers were able to accomplish with Global chat

Bing Lee

Internet & Mobile, Retail & eCommerce, Support

With Global chat, Bing Lee continues its tradition of putting customers first.

LendingClub

Financial Services, Guide, Support

LendingClub credits Global chat with providing a better experience for its customers.

LimeBike

Internet & Mobile, Support, Talk, Travel & Hospitality

LimeBike scales through high-growth cycles with Global chat.

GGoFundMe

Guide, Internet & Mobile, Support, Talk

GoFundMe strives for uber-fast first response times.

Nexon

Guide, Media & Entertainment, Support

Nexon earned a 114% increase in their CSAT score with the Global chat omnichannel solution.

GO-JEK

Support, Travel & Hospitality

GO-JEK improved their first response time by 69% after implementing Global chat Support.

Pricing Plans

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Basic Plan

1
$ 15 /Month
  • Priority Inbox
  • Message Channels
  • Integrations
  • Mobile App
  • Notifications
  • Limited Triggered Messages
  • Integrated FAQs
  • Limited Dashboard

Expert Plan

2
$ 39 /Month
  • Priority Inbox
  • Message Channels
  • Integrations
  • Mobile App
  • IP Whitelisting
  • Unlimited Triggered Messages
  • In-app Campaigns
  • Advanced Dashboard

Advanced Plan

3
$ 24 /Month
  • Priority Inbox
  • Message Channels
  • Integrations
  • Mobile App
  • Notifications
  • Unlimited Triggered Messages
  • Integrated FAQs
  • FLimited Dashboard
300 Happy
Customers
120 Integrated
Apps
50 Staff
Account